Booking Policy

At eBeca, we strive to make your booking experience smooth and reliable. This policy explains how ride bookings work and the responsibilities of passengers.

Booking Methods

Bookings can be made through the eBeca mobile app or via our website at [https://www.myebeca.com].

Booking Confirmation

For cashless payments, your booking is confirmed once an operator accepts your request.

For cash payments, your booking is confirmed once an operator accepts your request — payment will be collected after the ride.

Passenger Responsibilities

Passengers must be ready at the pickup location at the scheduled time.

If you are not present at the pickup point within a reasonable time, the operator may cancel the ride.

Late Arrivals & Cancellations

Late arrivals may result in cancellation of your booking

For cashless rides, cancellations after operator acceptance may be charged a cancellation fee.

For cash rides, repeated late arrivals or no-shows may lead to restrictions on your account.