Security Policy

At eBeca, your safety and security  both online and during rides are our top priorities. This policy outlines the measures we take to protect our passengers, drivers, and data.

Passenger & Driver Safety

All operator are required to hold valid licenses and comply with local transport regulations.

operator must operate vehicles that are roadworthy and regularly maintained.

Passengers are encouraged to verify the operator’s identity and vehicle details in the app before starting a trip.

Data Security

All personal data is stored on secure servers and protected using encryption and other industry-standard safeguards.

Access to customer data is restricted to authorized personnel only.

We regularly monitor our systems for security vulnerabilities and perform updates when necessary.

Payment Security

Cashless payments are processed through secure, PCI-compliant payment gateways.

eBECA does not store full credit or debit card details on its servers.

In-Ride Security Measures

GPS tracking is active for all rides from start to finish.

Passengers can share their live trip status with trusted contacts.

Any incidents should be reported immediately through the app or by emailing [support@myebeca.com].

Reporting Security Issues

If you suspect fraudulent activity, encounter a safety concern, or notice a data security issue, please contact us immediately at [support@myebeca.com].